Specialized has today announced that it is recalling all Venge ViAS bikes from the 2016 model year, which is the rim brake version and does not include the recently-launched disc-brake version. Both S-Works and Pro models are affected, as are all replacement warranty frames, whether they were sold as an individual frameset or as part of a complete bike.
The problem relates to the rear wheel, with a statement reading: 'Specialized has received isolated reports from the field of the rear wheel coming out of the rear dropouts, which can cause fractures in the rear triangle. When this happens, there is a risk of injury as a rider may lose control and fall.'
Specialized has advised its affected customers that they stop using their bike immediately and bring it to an authorised Specialized retailer for a free installation of a new derailleur hanger. The new hanger is said to prevent the rear wheel from coming our of the dropouts, and the retailer will also do a free inspection of the rear triangle.
For queries, it has advised contacting a dealer, or Specialized rider care (ridercare@specialized.com)